Answers to Common Insurance Claim Questions

Learn more about public adjusting services, the claims process, and how we help property owners navigate insurance claims with confidence and clarity.

Frequently Asked Questions

We understand that insurance claims can be confusing and stressful. This FAQ section answers common questions about public adjusting services, the claim process, and what to expect when working with our team. If you don’t see your question here, feel free to contact us for personalized assistance

What is a public adjuster?

A public adjuster is a licensed professional who represents property owners—not insurance companies—during the insurance claim process to ensure claims are properly documented and fairly settled.

No. We work exclusively for you, the policyholder. Our role is to protect your interests and negotiate directly with the insurance company on your behalf.

There is no upfront cost. We work on a contingency basis, meaning we are paid only if you receive a settlement.

Yes. We provide a free property inspection and claim review with no obligation.

Yes. We review denied, delayed, or underpaid claims and can reopen or supplement them when additional compensation is justified.

We handle residential and commercial property claims, including fire, water, storm, wind, roof, mold, theft, and business interruption claims.

The sooner you involve a public adjuster, the better. Early documentation and proper claim handling can significantly impact the outcome of your settlement.

No. In most cases, professional representation helps streamline communication and avoid unnecessary delays.

Every claim is different. Timelines depend on the type and extent of damage, policy coverage, and insurer response.

Simply contact us to schedule your free inspection and claim review. We’ll explain the process and answer any questions before moving forward.

We are licensed public adjusters dedicated to protecting property owners and helping them navigate insurance claims with confidence.

Trust & Compliance

Appointment only the office address is 122 West Pine Street, Suite 300 Orlando, FL 32801